GLOBALTRAVEL.COM’S COLLECTION OF INFORMATION AND PRIVACY OF YOUR INFORMATION
Some of the ways GLOBALTRAVEL.COM accumulates and uses your personal information include, but are not limited to the following: GLOBALTRAVEL.COM uses the information it collects about you to process orders and to provide better service. When you make a reservation using GLOBALTRAVEL.COM’s services, GLOBALTRAVEL.COM may need to know your name, email address, mailing address, phone number, credit card number, and expiration date. This allows GLOBALTRAVEL.COM to process and fulfill your order and to notify you of your order status. When you subscribe to GLOBALTRAVEL.COM’s e-newsletter, GLOBALTRAVEL.COM may ask for your name, address, phone number and email address so that it can properly route the information. When you enter a contest or other promotional feature, GLOBALTRAVEL.COM may ask for your name, address, phone number and email address so it can administer the contest and notify winners. GLOBALTRAVEL.COM personalizes your experience online by using your contact with GLOBALTRAVEL.COM’s websites to shape GLOBALTRAVEL.COM’s recommendations about GLOBALTRAVEL.COM content that might be of interest to you. GLOBALTRAVEL.COM also monitors customer traffic patterns and website usage to help it develop the design and layout of the site. GLOBALTRAVEL.COM may also use the information it collects to occasionally notify you about important changes to its services, new services and special offers. In addition, GLOBALTRAVEL.COM may choose to sell, trade, or rent your personal information to third parties. Such third parties may use your information for a variety of reasons including, but not limited to soliciting you for offers of products and/or services. OPTING OUT- We use an email delivery and marketing company to send the emails that you have agreed to receive. If you would rather not receive information from GLOBALTRAVEL.COM such as (i) updates highlighting specials, promotions, contests, sweepstakes and other travel opportunities available on our site and/or sponsored by our travel service providers and advertisers; and/or (ii) our newsletter highlighting specials, promotions, contests, sweepstakes and other travel opportunities available on our site and/or sponsored by our travel service providers or do not want GLOBALTRAVEL.COM to disclose your information to unrelated third parties, please send GLOBALTRAVEL.COM an email notification at firstname.lastname@example.org or in writing to GLOBALTRAVEL.COM. Please specify in your email to opt out of third party offers, opt out of GLOBALTRAVEL.COM offers, or opt out of both GLOBALTRAVEL.COM and third party offers. You agree to allow GLOBALTRAVEL.COM up to thirty (30) days for the change to take effect in GLOBALTRAVEL.COM’s system. The change will not have been deemed to take effect until you receive a written confirmation of the change from GLOBALTRAVEL.COM.
You understand that GLOBALTRAVEL.COM and/or its partners may monitor, tape and or record any conversation that may occur between us. However, GLOBALTRAVEL.COM is not obligated to do so and it may choose not to do so.
PERSONALLY IDENTIFIABLE INFORMATION PROVIDED BY YOU
Much of www.globaltravel.com is accessible to you without providing personally identifiable information. However, GLOBALTRAVEL.COM may request you to register and provide personally identifiable information to enable you to become a member and utilize certain features of www.globaltravel.com, such as making reservations, subscribing to our weekly e-newsletter, and entering contests and other promotional features. www.globaltravel.com will specifically ask you for the personally identifiable information, and your provision of such information will always be on a voluntary basis.
GLOBALTRAVEL.COM’S USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION
When you make a reservation using our services, we may need to know your name, email address, mailing address, phone number, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you subscribe to our weekly e-newsletter, we may ask for your name, address, phone number and email address so that we can properly route the information. Also, when you enter a contest or other promotional feature, we may ask for your name, address, phone number, and email address so we can administer the contest or other promotional feature and notify winners.
In addition, we personalize your experience online by using your contact with our site to shape our content. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We may provide aggregate statistics about our customers, sales, traffic patterns, and related information to reputable third party vendors.
We may use the information we collect, online and offline, to notify you about important changes to our services, new services, and special offers we think you will find valuable. Currently, GLOBALTRAVEL.COM shares your personally identifiable information with third parties. At times we may choose to sell, loan, trade, or rent your personally identifiable information to others.
In addition, GLOBALTRAVEL.COM reserves the right to share or disclose your personally identifiable information when it determines, in its sole discretion, that the disclosure of such personally identifiable information is necessary to identify, contact, or bring legal action against you if you may be:
(i) causing intentional or unintentional injury to another;
(ii) interfering with another’s rights or property, including GLOBALTRAVEL.COM’s rights or property;
(iii) violating any applicable law, rule or regulation; or
(iv) such disclosure is required by any applicable law, rule or regulation.
EMAIL ADDRESSES, USERNAMES AND PASSWORDS MAY BE ISSUED TO YOU
You may be issued a username or personal identification number (“PIN”) by GLOBALTRAVEL.COM to utilize certain features of www.globaltravel.com. In order to receive a username or PIN from GLOBALTRAVEL.COM for use on www.globaltravel.com, you will be required to submit personally identifiable information. You are responsible for keeping your usernames and PINs, if any, confidential. You are responsible for any access, use or activities on www.globaltravel.com under your username or PIN.
SECURITY OF YOUR SUBMISSIONS AND TRANSMISSIONS
GLOBALTRAVEL.COM utilizes its best efforts to protect the security of any information submitted or transmitted by you to www.globaltravel.com, including, but not limited to, personally identifiable information. GLOBALTRAVEL.COM has security measures in place to protect the loss, misuse and alteration of the information under our control. When you submit your order through GLOBALTRAVEL.COM, we offer the use of a secure server. The secure socket layer technology (SSL) encrypts all information you input before it is sent to us.
Please note that, regardless of the precautions we take, “faultless security” does not exist on the Internet. As a result, while we strive to protect your personal information, GLOBALTRAVEL.COM cannot guarantee the security of any information you submit or transmit to www.globaltravel.com, and you do so at your own risk. In the unlikely event that an unauthorized third party compromises GLOBALTRAVEL.COM’s security system, GLOBALTRAVEL.COM is not responsible for any occurrences or damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate your submissions or transmissions to www.globaltravel.com, or your personally identifiable information.
GLOBALTRAVEL.COM utilizes “cookies” to track and store preferential information about you as you use www.globaltravel.com. “Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored on your hard drive by your web browser. Cookies track your personal preferences and activities, but in no way contain any personally identifiable information. This, however, is subject to change.
If you do not want www.globaltravel.com cookies to be inserted into your hard drive, you can disable your hard drive’s ability to accept and receive cookies through your web browser. Even without a cookie, you can still use many of the www.globaltravel.com features. However, keep in mind that if you disable your hard drive’s ability to accept and receive cookies, you may not be able to fully utilize all of the convenient features of www.globaltravel.com. For instance, you may have to log in more than once per session.
LINKS TO OTHER INTERNET WEBSITES ON WWW.GLOBALTRAVEL.COM
ACCESS AND USE BY MINORS
www.globaltravel.com is not intended to be accessed or utilized by persons younger the age of 18. GLOBALTRAVEL.COM does not intend or purposefully attempt to gather information from children younger the age of 18. In addition, GLOBALTRAVEL.COM does not intend to or purposefully market to persons younger the age of 18. Persons younger the age of 18 are not eligible to enroll in our clubs or purchase any other products or services from GLOBALTRAVEL.COM, and persons younger the age of 18 should not submit any personal information to us.
LIMITATION OF LIABILITY
ARBITRATION AND GOVERNING LAW
In the event of a dispute between You and GLOBALTRAVEL.COM, You and GLOBALTRAVEL.COM agree that a prompt and fair resolution, without the time and expense of formal court proceedings, would be in both parties’ mutual interests. Except as expressly provided in the following section titled “Injunctive Relief”, all disputes shall be submitted to final and binding arbitration to be conducted in Orange County, Florida, or a location closest to Orange County, Florida if no such location for the chosen arbitration body exists there.
MANDATORY ARBITRATION REPLACES THE RIGHT OF EITHER PARTY TO GO TO COURT AND DEMAND A JURY TRIAL
The party filing the arbitration must choose one of the following three arbitration firms and follow its rules and procedures for initiating and pursuing an arbitration:
American Arbitration Association, 335 Madison Avenue, Floor 10, New York, NY 10017-4605 (phone: 800-778-7879) (http://www.adr.org)
National Arbitration Forum, P.O. Box 50191, Minneapolis, MN 55405-0191 (phone: 800-474-2371) (http://www.arb-forum.com)
JAMS, 1920 Main Street, Suite 300, Irvine, CA 92614 (phone: 949-224-1810) (http://www.jamsadr.com)
In the event that the selected firm cannot administer the arbitration, the party filing the arbitration will select another of the firms. Each party will bear its own expenses, and the parties will share equally the filing and other fees of the arbitration firm and the expenses of the arbitrator, except that the arbitrator will be entitled to award a different allocation of costs and fees where the arbitrator determines that a filed claim is frivolous.
The arbitrator will not have the power to award punitive damages or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. Any award in arbitration initiated under this clause will be limited to monetary damages and will include no injunction or direction to any party other than the direction to pay a monetary amount, except as required by statute or to comply with the terms of the contract. Any award rendered by the arbitrator will be final and binding upon each of the parties, and judgment thereon may be entered in any court having jurisdiction thereof. The Federal Arbitration Act will govern the interpretation and enforcement of this section.
During the pending of such arbitration and until final judgment thereon has been entered, this Agreement will remain in full force and effect unless otherwise terminated as provided hereunder. If a provision of this clause is held to be invalid, the remainder of the clause will remain in full force and effect, and, to this end, the provisions of this clause are severable.
This Agreement and all transactions between you and GLOBALTRAVEL.COM shall be governed by, and construed and enforced in accordance with, the internal laws of the State of Florida, without regard to principles of conflicts of laws.
For purposes of this Section, you agree that any action or proceeding with regard to such injunction restraining such violation, attempted violation, or threatened violation shall be brought in the courts of record of Orange County, Florida, or the United States District Court, Middle District of Florida. You consent to the jurisdiction of such court and waive any objection to the laying of the venue of any such action or proceeding in such court. You agree that service of any court paper may be effected on such party by mail or in such other manner as may be provided under applicable laws, rules of procedure or local rules.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our customers who are California residents to request and obtain from us once a year, free of charge information regarding the manner in which GlobalTravel.com shares certain categories of your personal information with third parties for direct marketing purposes. California law provides that you have the right to submit a request to GlobalTravel.com and receive the following information:
1. The categories of information GlobalTravel.com disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year;
2. The names and addresses of third parties that received such information; and
3. If the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. GlobalTravel.com’s designated email address for such requests is service@GlobalTravel.comcorporate.com.
YOUR QUESTIONS, COMMENTS, & COMPLAINTS